Shipping & Return Policy

1. Overview

Welcome to ComplyClub (https://complyclub.com/). We provide professional services related to business registration, taxation, and regulatory compliance.

As our offerings are service-based and informational in nature, this policy explains our approach to service delivery, cancellations, and refunds.

Please note that ComplyClub does not sell or ship any physical products.

2. No Physical Shipping

ComplyClub operates as a digital service platform, and therefore:

• No physical goods are shipped to customers.
• All deliverables, including reports, filings, certificates, or documents, are shared electronically via email or other secure digital methods.
• In cases where physical documents are required (such as government-issued certificates), delivery is handled by the respective authorities and not directly by ComplyClub.

3. Service Delivery

Upon successful service request or purchase:

• The service process begins after receiving complete documentation and payment confirmation.
• Timelines vary depending on the type of service (e.g., GST registration, company incorporation, tax filing).
• Estimated timelines will be communicated during onboarding.

Delays may occur due to:

• Incomplete or incorrect documentation
• Delays from government departments or regulatory authorities
• External dependencies beyond our control

4. Cancellation Policy

• Cancellation requests are accepted only if the service has not yet been initiated.
• Once the service process has started, cancellation may not be possible due to the nature of professional services.
• All cancellation requests must be submitted through official communication channels.

5. Refund Policy

As ComplyClub provides intangible professional services, refunds are subject to the following conditions:

• Refunds may be considered only if the service has not been initiated.
• No refunds will be issued once the service process has started or documents have been submitted.
• Government fees, statutory charges, and third-party costs are strictly non-refundable.

If approved, refunds will be processed within a reasonable timeframe via the original mode of payment.

6. Non-Delivery of Service

In the unlikely event that ComplyClub is unable to deliver a service due to internal limitations:

• The client will be informed promptly.
• A full or partial refund may be issued depending on the progress of the service.

7. Contact Information

For any queries regarding this policy, cancellations, or refunds, please contact us:

• Website: https://complyclub.com/
• Phone: +91 82330 12002
• Email: sales@complyclub.com

8. Policy Updates

ComplyClub reserves the right to update or modify this Shipping & Return Policy at any time without prior notice. Users are encouraged to review this page periodically for any changes.

Conclusion

By using our website and services, you agree to the terms outlined in this policy. ComplyClub is committed to maintaining transparency, professionalism, and reliability in all its service offerings.